Best Practice Action Detail

Best Practice Action 12.3

GreenStep City Best Practices: Transportation
Mobility Options No. 12

Increase active transportation and alternatives to single-occupancy car travel.

Best Practice Action 3

Prominently promote mobility options: public transit; paratransit/Dial-A-Ride; cab services; rental cars; bike lanes; trails; airports.

  • See for example Move Minnesota, St. Paul's Transportation Management Organization, that improves access and mobility for those who travel in and around St. Paul.
  • Like the food pyramid, the transportation hierarchy quickly and visually helps us all focus on the benefits of top-priority mobility modes - walking, biking and transit - while showing the others (service/freight, taxis, carpools/carsharing, single-occupant travel).
  • Find additional walk and bike-friendly resources under BPA 12.1
  • For a wealth of ideas on how to complete this action, click on the Who's doing it section below and start with reading entries from those GreenStep cities whose completion of this action has merited a 3-star (best) rating.
1 star Page on chamber of commerce site includes links to one or more mobility services; a basic map that shows (by neighborhood if a larger city) key civic/commercial sites, best bike and pedestrian routes, and transit routes and schedules; distribute print materials in multiple languages. Report transit, and bike/walk infrastructure and incentives under BPA 12.1. Report rideshare & carpooling promotion under BPA 12.4.
2 star Page on city web site includes links to one or more mobility services;  share information to residents about discounted or low-income accommodation transit and rental fares for different populations (children, students, elderly, low-income).
3 star Information includes or has easy links to costs, routes, operation hours, etc.; promote interconnections among different mobility services; include location-specific alternative transportation-options information in all public meeting notices.

Who's doing it

Dilworth - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The city of Dilworth's web page contains information on programs such as public transit, paratransit service for persons with disabilities and senior citizens, as well as information on other private and public transportation services and their transportation partners. Dilworth strives to accommodate the mobility needs of its residents by participating with MATBUS. All of the MATBUS transportation options are on their website, including private transportation providers and government-supported transit. MATBUS maps are available at Dilworth City Hall. Senior ride services information is also available at City Hall and is on the website.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
L. Peyton Mastera (City staff) | peyton.mastera@ci.dilworth.mn.us | 218-287-2313
Partners: MATBUS, Valley Senior Services, Transit Alternatives
Duluth - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2010
Implementation details:
The City of Duluth website currently provides direct links to the Duluth Airport and the Duluth Transit Authority which provides information about bus routes and fares. A link is also provided for Visit Duluth which maintains a more complete transit list including cabs, intercity bus services, and para-transit while emphasizing the walkability of downtown and Canal Park.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Alex Jackson, Energy Coordinator (City staff) | ajackson@DuluthMN.gov | 218-730-4433
Partners:
Faribault - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2012
Implementation details:
Three Rivers Community Action Center Website includes information about bus options through Hiawathaland Transit. This website includes information about schedules, routes, fares, dial-a-ride, and student passes. The City's website also includes a link to this page.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Dave Wanberg (City staff) | dwanberg@ci.faribault.mn.us | 507-333-0350
Partners:
Fridley - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
We produced an Active Transportation map in 2013 which shows bus stops, bus route numbers, bus benches, the location of the NorthStar commuter trail,as well as indicating the best bicycling and pedestrian routes for access to essential goods and services in the City. Dangerous intersections are called out in the map, as well.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Rachel Workin (City staff) | rachel.workin@fridleymn.gov | 763-572-3594
Partners: Anoka County Department of Health SHIP grant
Mankato - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City maintains a section of the web site that outlines bus and mobility options for the community, including printable brochures, route maps, and riders guide information.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Molly Westman (City staff) | mwestman@mankatomn.gov | 507-387-8571
Partners:
Marshall - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The Marshall Visitors and Conventions Bureau home page has a link for various transportation options and Western Community Action, Inc. has specific route information available on their site as well. The bus service website is also prominently linked on the Marshall city homepage.

2019 update:
On May 20th, 2019 the City of Marshall officially launched its Bike Share program which allows community members and visitors the opportunity to utilize bicycles at no charge.
Outcome measures/metrics/money saved:
Link on the page have contact information, costs and schedules for Bus Service, Taxi, Car Rental and Aviation options.

2019 update:
Nine TREK bicycles are available at three check out locations including the Marshall YMCA, AmericInn and the Bike Shop. The Roll-out event was held which included a bike with city officials event. The bicycles are equipped with odometers which will track the usage each season.
Descriptive File: view file
For more information contact:
Amanda Beckler (City staff) | amanda.beckler@ci.marshall.mn.us | 507-537-6769
Partners: Marshall Visitors and Convention Bureau
Plymouth - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2023
Implementation details:
The city operates its own transit service, Plymouth Metrolink, which provides express bus service, Reverse commute service, and click and ride (Formerly known as Dial a Ride) curb-to-curb service. These options enable residents access to affordable local public transportation, connectivity to express bus
service and the regional transit systems and provides local Plymouth businesses access to regional workforce. These service offerings are outlined on the City’s website and also communicated prominently throughout the community. Transit maps are available at Plymouth City Hall and the Plymouth Community Center and the city has done communication campaigns around these services including adding information in the community newsletter and ads on electronic billboards, Facebook, & Nextdoor.
Outcome measures/metrics/money saved:
Ridership on transit services operated by the City.
Descriptive File:
For more information contact:
Ben Scharenbroich (City Staff) | bscharenbroich@plymouthmn.gov | 763-509-5527
Partners: Plymouth Metrolink
Robbinsdale - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2023
Implementation details:
The City of Robbinsdale website includes a Transportation page that provides information, pricing, maps, and direct links to various modes of transportation including: local bus routes, Metro Mobility, Metro Link, rideshare, bicycle routes, pedestrian routes, airport, EV charging stations, and information on the planning process for the future Blue Line Light Rail extension.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Kayla Kirtz (City Staff) | kkirtz@ci.robbinsdale.mn.us | 763-233-5654
Partners:
Rochester - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Rochester's city website has a very easy drop down tab "I want to ; with a link to look up bus schedules. The link also includes numbers and access to contact the ZIPS car service, information about bikes on buses, Bus route maps, schedules, and fares. There is also a link for google trip planner, which will show how to get to your destination using the bus system, and pedestrian infrastructure.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Jeff Ellerbusch (City staff) | ellerbusch.jeff@CO.OLMSTED.MN.US | 507-328-7132
Partners:
Shakopee - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2020
Implementation details:
Shakopee’s Chamber of Commerce features links to two local transportation services; one that provides airport shuttle services and the other is responsible for daily school district transportation.

The City’s Public Transportation website includes phone numbers and links to Minnesota Valley Transit Authority, Dial-A-Ride, Metro Area Route Planner, and Metro Transit. Additionally, the website provides emails and a direct line to MVTA’s 24-hour TransitLine as well as children and senior discount rates for the following routes (Shakopee Local Routes 497, 499, Express to Downtown Minneapolis – Routes 490 & 493 for morning and afternoon commutes; Routes 491 & 492 for reverse commutes, Route 495 to Mall of America, Route 498 to Golden Triangle).

The City’s Public Transportation page also includes peak (6AM – 9AM; 3PM – 6:30PM) and non-peak fares for routes serviced, operation hours, free park and rides, and transfer availabilities among each route.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
PeggySue Imihy (City Staff) | info@shakopeemn.gov | 952-233-9300
Partners: Minnesota Valley Transit Authority; Shakopee Chamber of Commerce
White Bear Lake - 3 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Public mobility options are displayed on the City's website. They can be found under Community Links.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Connie Taillon (City staff) | ctaillon@whitebearlake.org | 651-429-8564
Partners:
Albert Lea - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2016
Implementation details:
The City of Albert Lea links to SMART Transit as a resource (see attached). More than that, however, the City frequently posts information about SMART Transit on its Facebook page. The City also connected SMART with media outlets to inform the public that SMART won the Transit System of the Year, that the agency provides free rides to Vets and that SMART expanded its hours.

After SMART Transit announced service to Austin, the City promoted SMART Transit widely. The information included costs,the routes and operational hours.
Outcome measures/metrics/money saved:
SMART Transit ridership has increased every year.
Descriptive File:
For more information contact:
Jerry Gabrielatos (City staff) | jgabrielatos@ci.albertlea.mn.us | 507-377-4316
Partners:
Arlington - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Arlington has link to Trailblazer Transit's website link under Public Information "Public Transit" on the City Website. This link shows current fares, hours in which they operate, and transit options.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Liza Donabauer (City staff) | ldonabauer@arlingtonmn.com | 507-964-2378
Partners:
Big Lake - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2018
Implementation details:
The Chamber of Commerce and the City both provide links to Tri-CAP and the City offers information about their routes, services, and costs.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Hanna Klimmek (City staff) | hklimmek@biglakemn.org | 763-251-2979
Partners:
Brooklyn Center - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City web site has a link to Metro Transit. The link can be accessed under Local Facilities on the City's home page.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Andrew Hogg (City staff) | ahogg@ci.brooklyn-center.mn.us | 763-569-3327
Partners:
Coon Rapids - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The Coon Rapids website easily links residents to Northstar transit options in the community. Special event transportation options are also advertised on the website such as holiday and sporting events. The Senior Center also offers free transportation to the center and provides seniors transportation carpooling to various planned outings.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Colleen Sinclair (City staff) | csinclair@coonrapidsmn.gov | 763-767-6485
Partners:
Delano - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Delano's City website provides a link to the Trailblazer Transit website (City Services>Transportation). The website also provides a link to the brochure published by Wright County outlining other area transportation resources.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Phil Kern (City staff) | pkern@delano.mn.us | 763-972-0565
Partners: Wright County; Trailblazer Transit
Grand Rapids - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2012
Implementation details:
We currently advertise on our website for all mobility options
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Simon Gretton (Community Volunteer) | simongretton@gmail.com | 2184913713
Partners: Arrowhead Transit, Jefferson Lines, Rapid Taxi
Granite Falls - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2000
Implementation details:
The Heartland Express is the public transit system for Granite Falls. It provides door to door transportation for within the city. To obtain a ride, a person can call the number provided on the city's website.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Crystal Johnson (City staff) | crystal.johnson@granitefalls.com | 320-56-3011
Partners:
Hackensack - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2021
Implementation details:
A list of all the transportation options are now located on the Hackensack City webpage. It does not contain links, as most of our transportation options do not have webpages of their own. Located on the city webpage is the name of the transportation option, their hours, address, and email and phone number for the business.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Miranda Sater (City Staff) | miranda.sater@gmail.com | 3207605576
Partners:
Hastings - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Beginning Sep 6, 2016 Hastings will introduce its new transit option; the LOOP. This service will operate every Tuesday from 9 a.m. to 2 p.m., with service starting on September 6th.The LOOP is a dial-a-ride* transportation service offered by the non-profit group, DARTS. This circulator bus will operate on a loop around the city with scheduled stops and the flexibility to request a stop nearby.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Melanie Mesko-Lee (City staff) | mmesko_lee@hastingsmn.gov | 651-480-2326
Partners:
Hopkins - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Transit Link is a dial-a-ride minibus or van service for the general public that must be reserved in advance. Transit Link service is curb-to-curb service with limited assistance. Transit Link Service is different from Metro Mobility service. It is available to the general public and is intended to serve areas where regular transit route service is not available. Fares are based on distance traveled, though groups who travel together are eligible for a discount. Transit Link is owned and operated by the Metropolitan Council. Attached are links that provide information and access to Transit Link.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Kersten Elverum (City staff) | kelverum@hopkinsmn.com | 952-548-6340
Partners:
Hutchinson - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City website contains maps of both the City’s extensive sidewalk network as well as the connected system of bike-friendly routes, bike lanes, and paved trails. The city has also posted the bike map in several prominent locations in Hutchinson along trails. See link.

Hutchinson's website also contains a link to Trailblazer Transit's website. Trailblazer Transit is a local dial-a-ride bus company servicing McLeod, Wright, and Sibley Counties. Trailblazer inventories ride request in order to crate affordable transit sharing options for Hutchinson and the surrounding areas.
Outcome measures/metrics/money saved:
Descriptive File: view file
For more information contact:
Partners:
Lexington - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
posted on our website and cable channel are Metro Mobility Bus, Local Cab service, senior Linkage Link 651-641-8612
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Brenda Beaudet (City Staff) | brenda.beaudet@cityoflexingtonmn.org | 763-784-2792
Partners:
Maple Grove - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
City of Maple Grove operates the Maple Grove Transit system offering Commuter Express and Dial-A-Ride services. The City contracts with transit companies to provide these transit services. The City website offers a complete list of all transit options, schedules, maps, park and ride locations and amenities. The main two transit options listed on the website are the Commuter Express and Dial-A-Ride services. Information and link to additional transit resources such as Transit Link, Metro Mobility, Metro Transit and Jefferson Line are also available under the Transit webpage on the City website.
Outcome measures/metrics/money saved:
Descriptive File: view file
For more information contact:
Peter Vickerman (City staff) | PVickerman@maplegrovemn.gov | 763-494-6046
Partners:
Moorhead - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City of Moorhead MATBUS web page contains information on programs such as public transit, paratransit service for persons with disabilities and senior citizens, as well as information on other private and public transportation services and our transportation partners.

MATBUS produces a brochure and supporting website, FMRIDESOURCE.com, for the metro area of Fargo and West Fargo, North Dakota and Moorhead and Dilworth, Minnesota regarding transportation options for people with disabilities and those over age 60. As a regional medical center and hub of human services, the Fargo-Moorhead metro area strives to accommodate the mobility needs of its residents. All of the transportation options on this website, including private transportation providers and government-supported transit, are available to the public.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Dan Mahli (City staff) | dan.mahli@cityofmoorhead.com | 218-299-5314
Partners:
New Brighton - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2017
Implementation details:
On New Brighton’s “For Residents” webpage (http://www.newbrightonmn.gov/resources/for-residents), the very first content block at the top of the page lists the various mobility options available to residents of the City. These include vehicle, bus, bike, and walking routes throughout the entire City.
In the same area, there is information regarding construction projects on the main roadways residents may use to ensure citizens can adequately plan their daily travel, as well as a link to a biking survey so that those who bike commute can help us improve the transportation options available to them. Information for areas surrounding the City of New Brighton is provided to ensure people can plan their entire transportation route easily.

Outcome measures/metrics/money saved:
Descriptive File: view file
For more information contact:
Craig Schlichting (City staff) | craig.schlichting@newbrightonmn.gov | 651-638-2056
Partners:
New Hope - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The city's website lists mobility options, including Metro Transit, Transit Link, and Metro Mobility. Grocery and prescription delivery services are also listed.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Jeff Alger (City Staff) | jalger@newhopemn.gov | 763-531-5119
Partners:
Oakdale - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
City of Oakdale's website has a dropdown link to transit options including Metro Transit and a Dial-a-Ride located right on the city's homepage.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Jen Hassebroek (City staff) | jen.hassebroek@ci.oakdale.mn.us | 651-730-2723
Partners:
Royalton - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2019
Implementation details:
The City of Royalton is assisting Morrison County Tri Cap and Horizon Health to promote Dial-A-Ride for residents in Royalton. Elderly that no longer drive need transportation to the doctor, pharmacy and grocery in Little Falls (10 miles from our city). Fliers are placed in public places to inform residents of this service.
Outcome measures/metrics/money saved:
Elderly and/or disabled individuals will use the service.
Descriptive File:
For more information contact:
Andrea Lauer (Elected official) | mayor@royaltonmn.com | 320-630-2229
Partners: Morrison County Tri Cap, Horizon Health
Saint Louis Park - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
City promotes transit options, MTCO bus routes, in this example. The City used to have a Dial-a-ride service, but was recently halted due to budget constraints.
Outcome measures/metrics/money saved:
increased bus ridership
Descriptive File: view file
For more information contact:
Sean Walther (City staff) | swalther@stlouispark.org | 952-924-2574
Partners: MTCO
Saint Paul - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City maintains a section of the web site that outlines bus and mobility options for the community, including printable brochures, route maps, and riders guide information.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Kurt Schultz (City staff) | kurt.schultz@ci.stpaul.mn.us | 651-266-6590
Partners:
Saint Paul Park - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City's website has a page that informs residents of altnerative transportation modes available to them. The page covers express bus service, park and ride lots, Transit Link (formerly Dial-A-Ride), Metro Mobility and bus route schedules
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Kevin Walsh (City staff) | kwalsh@stpaulpark.org | 651-459-9785
Partners:
Sartell - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The city has a "Visitors Guide" section on its website which provides a link to the mobility options including Dial-A-Ride. From these links visitors can access the bus schedules, maps and find out information on the Northstar bus and rail lines.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Nate Keller (City staff) | nate.keller@sartellmn.com | 320-258-7316
Partners: Metro Bus
Sherburn - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Sherburn has link to Martin County Transit's website link under Resident's "Transit Options" on the City Website. This link shows up to date fares and hours in which they operate.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Kym Christiansen (City staff) | kym.christiansen@cityofsherburn.com | 507-764-4491
Partners: City of Sherburn, Martin County
Shoreview - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Yes the Metropolitan Council offers these services and the City of Shoreview advertises their information on our website with fees, routes, and hours. Also a "Rider's Guide" is available.

Printed bus schedules and service handouts are available at the City Hall and Community Center.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Ellen Brenna (City staff) | ebrenna@shoreviewmn.gov | 651-490-4665
Partners:
Victoria - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
WeCAB (Community Area Busing) is a network of volunteers whose mission is to provide safe, affordable, flexible and supplemental transportation for:
Medical Appointments
Shopping local businesses
Worship Services
Community Services
Errands
Weekend Access to Metro Transit
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Madison Fox-Christensen (City staff) | mfoxchristensen@ci.victoria.mn.us | 952-443-4219
Partners: WeCAB
Winona - 2 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City of Winona operates a bus transit service within the City. The routes and timetables are available on the City's website at the descriptive link above. Google maps also has the City bus routes to help with navigation. The City website also describes the cost and fare options. Recently, the City unveiled a dial-a-ride service to expand transit options, and instructions to use the service are on the City website. The Winona Transit service also provides an after-hours Safe Ride available on Friday and Saturday evenings from 7pm to 1:30am during the local universities school sessions.

The City also has a "Bicycling" page to highlight bicycling routes and other pertinent rules and regulations: https://www.cityofwinona.com/city-services/planning-zoning/bicycling/
Outcome measures/metrics/money saved:
Descriptive File: view file
For more information contact:
Luke Sims (City staff) | lsims@ci.winona.mn.us | (507) 457-8250
Partners:
Austin - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
AMCAT has their own website and is listed on the City website and Facebook page.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Janet Anderson (Community volunteer) | janetanderson2840@gmail.com | 5072190680
Partners: AMCAT, IT Dept.
Burnsville - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
Links to the cities public transit, MVTA, and DARTS are provided on Burnsville's website, under New Residents Tab on Home Page.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Partners:
Crookston - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The city webpage is being reconstructed and will include its own page of transportation options which include T.H.E. Bus and Ampride taxi service. In the meantime, the transportation options, information, and link were included on the GreenStep initiatives for access.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Bryanna Grefthen (Community volunteer) | greft003@crk.umn.edu | 2186868664
Partners:
Elk River - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The Elk River Areas Chamber of Commerce site links information about the NorthStar Commuter Rail and Tri-Cab community based bus service.

Links to rail, bus and air transportation options are provided on the City's website. They can be found by clicking on Community and selecting Transportation Options.

All information is linked to the main websites which include costs, routes, and hours of operation.
Outcome measures/metrics/money saved:
Ridership on the NorthStar Commuter Rail has been steady since the start of operation in 2009.
Descriptive File:
For more information contact:
Amanda Bednar (City staff) | ABednar@ElkRiverMN.gov | 763-635-1068
Partners:
Fergus Falls - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed:
Implementation details:
The City of Fergus Falls licenses taxicab services and three taxi businesses are running on a daily basis. Productive Alternatives runs their transit services throughout the city Monday-Saturday. Bike sharrows were painted along the downtown area roadways in 2015. There are a number of nursing homes and assisted living facilities that also provide transportation options to their residents.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Len Taylor (City staff) | len.taylor@ci.fergus-falls.mn.us | 218-332-5418
Partners:
Lakeville - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2018
Implementation details:
The City of Lakeville has partnered with the Dakota Area Resources and Transportation for Seniors, now known by its acronym DARTS, to provide circulator bus service to Lakeville seniors. The bus operates on Thursdays from 8:45 a.m. to 2:00 p.m. making seven residential stops both scheduled and by request and transports seniors to key shopping and other destinations within the City. Comprehensive information is available on the City’s website to include program applications and the bus route and stop times.
Outcome measures/metrics/money saved:
Descriptive File:
For more information contact:
Ann Messerschmidt (City Staff) | amesserschmidt@lakevillemn.gov | 952-985-4528
Partners:
Mahtomedi - 1 star
Date action report first entered:
Date of last report update:
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Links to Metro Transit, Metro Mobility and Dial-A-Ride can be found on the City of Mahtomedi's website at the following web address:

http://www.ci.mahtomedi.mn.us/index.asp?Type=B_LIST&SEC={02F58D6B-0943-4EED-8B1D-8BA128CA54A0}

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For more information contact:
Scott Neilson (City staff) | sneilson@ci.mahtomedi.mn.us | 651-426-3344
Partners:
Maplewood - 1 star
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The City has provided a list of Mobility Options for hire on their website. The site has links for transportation options for individuals with disabilities. These services are available to residents for a small fee and operate through out the city. Metro Mobility is already used by many residents to get to city facilities like the Maplewood Community Center and City Hall.
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For more information contact:
Shann Finwall (City Staff) | shann.finwall@maplewoodmn.gov | 651-249-2304
Partners:
Newport - 1 star
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The City has sustainable transportation services listed on its website. The services include a link to the parks and trails map, Red Rock Corridor, and nearby Park and Ride stations.
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For more information contact:
Deb Schulz (City staff) | dschulz@newportmn.com | 651-459-5677
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North Branch - 1 star
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Public Transit - Heartland Express

Responsibilities:

The Heartland Express is responsible for providing clean, on-time, reliable, safe, and efficient service. The Heartland Express is not responsible for items left on its vehicles. We are responsible for enforcing this service policy.

The Chisago-Isanti County Heartland Express abides by all applicable federal, state and local regulations, and maintains an alcohol and drug-free workplace.

For safety reasons persons using a 3-wheel electric cart or (lark type chairs) will be requested to transfer to a bus seat. All wheelchairs have to fit on the bus lift properly.

The Chisago-Isanti County Heartland Express reserves the right to refuse service to anyone who violates any of the standards.

Service:

The Chisago-Isanti County Heartland Express is a public transportation service Opens a New Window. , which operates within the county borders. Both Chisago and Isanti counties are committed to providing safe, cost-effective transit service to anyone in either county who requests it. All vehicles are handicapped accessible.

We provide curb-to-curb service. Most passengers can request and be provided same day service, but reservations should be made by noon the working day before. The only limitations are to time constraints in scheduling and/or buses on route at any given time.

Civil Rights:

Chisago-Isanti County Heartland Express operates its programs without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes he or she has been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint with Chisago-Isanti County Heartland Express by reviewing and completing the Chisago-Isanti County Heartland Express Title VI Complaint Procedure & Form Opens a New Window. .
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For more information contact:
Nathan Sondrol (City staff) | nathans@ci.north-branch.mn.us | 651-277-5226
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Pine City - 1 star
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Arrowhead Transit serves Pine City. There are fixed stops with benches in a few locations. Dial-a-ride is also available as an option. There are Dial-a-Ride brochures displayed prominently in the City Hall and Chamber of Commerce. Cab services are also available.
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For more information contact:
Andrew Mack, AICP (City staff) | Amack@pinecitygov.com | 320-629-2575
Partners:
Pine River - 1 star
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Complete. The executive director of Pine River's Chamber of Commerce revised the Chamber's website to include a headline, an informational flier, and several photos promoting our community's public transit service, the Ride With Us Bus.
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For more information contact:
John van der Linden (Community volunteer) | johnvdl@pinerivergreensteps.org | 218-587-5001
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Roseville - 1 star
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The City is part of the St Paul Chamber of Commerce, and so information on transportation options is readily available there through a link from the City of Roseville web site. The city's "Living Smarter" promotes "shorter drives" and the best ways to "get around town" including transit routes and maps.
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For more information contact:
Ryan Johnson (City staff) | Ryan.johnson@cityofroseville.com | 651-792-7049
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Saint Cloud - 1 star
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The City of St. Cloud maintains a web site that provides a link to the citys available mass transit options. Under the Area Links section of the home page, visitors can access information about the Metro Transit Bus and Dial-A-Ride services operating within the St. Cloud metropolitan area. In addition, links to information on the Northstar Link Commuter Bus between St. Cloud and Big Lake and the Northstar Commuter Rail Line between St. Cloud and Minneapolis are also provided.
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For more information contact:
Liz Kramer (City staff) | elizabeth.kramer@ci.stcloud.mn.us | 320-255-7226
Partners:
Saint James - 1 star
Date action report first entered:
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Year action initially completed: 2018
Implementation details:
The Discover Saint James website contains contact information and website links to the various transportation options in the community. The Discover Saint James website is ran by the Saint James Chamber of Commerce and the Saint James Economic Development Authority.

The City of St. James website provides a link to Discover St. James.
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The outcome is that anyone looking to move to town or look to see what amenities we have in town have access to this information.
Descriptive File:
For more information contact:
Sam Hansen (City staff) | Sam.Hansen@ci.stjames.mn.us | 507-375-5090
Partners: City of St. James, Watonwan County
Saint Peter - 1 star
Date action report first entered:
Date of last report update:
Year action initially completed: 2017
Implementation details:
In 2017 Saint Peter and Le Sueur Transit merged into Minnesota River Valley Transit (MRVT). Minnesota River Valley Transit (MRVT) is a Dial-a-Ride (DAR) service within the City of Saint Peter. Also, on Mondays and Thursdays there is a route service that runs from Le Sueur through Saint Peter and into Mankato. This service is also available on the 2nd Saturday of the month (Saturday start times are at 10:30 AM). Service starts in Le Sueur at Valley Green Square Mall (204 Valley Green Square) leaving at 8:30 AM. The bus will stop at Family Fresh Market (612 S. Minnesota Avenue) and leave at 8:50 AM. The next stop is the Cinemark Movies 8 entrance to the River Hills Mall (1850 Adams Street). The bus will leave the Mall at 9:10 AM. The last stop is Mayo Clinic/Hospital/Mankato Clinic (1025 Marsh Street) at 9:20 AM. At 9:30 the bus will leave the complex. The next stop will be Family Fresh Market with the bus leaving the stop at 10:10 AM. Arrival back at Valley Green Square will be at 10:25 AM.
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For more information contact:
Todd Prafke (City Staff) | barbaral@saintpetermn.gov | 507-934-0663
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Willmar - 1 star
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Year action initially completed: 2017
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Central Community Transit is linked to the City of Willmar Webpage. Bike Share program is also prominently shared on City website and social media pages.
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For more information contact:
Sara Sietsema (City Staff) | ssietsema@willmarmn.gov | 320-235-4760
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Mendota Heights - Pending
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Year action initially completed: 2024
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Transportation options are listed on the Mendota Heights website, including local public transportation, senior transportation and a map of bike/pedestrian trails.
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For more information contact:
Courtney Selstad (City Staff) | cselstad@mendotaheightsmn.gov | 952-457-1735
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